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International SOS

International SOS offers expert assistance worldwide and around the clock to help you prepare for travel, and manage health and safety issues while on business travel away from your home country or international assignment. Some of their services include:

  • 24-hour advice from physicians with multilingual staff support.
  • Predeparture and nonemergency travel-related information (visas, immunizations, destination reports, health hazards and consular services).
  • Referrals for routine and emergency medical and dental care.
  • Arranging for replacement of prescription medications (you are required to pay via credit card).
  • Foreign language assistance for health issues.
  • Arrangement of medical appointments, hospitalization and ambulance services.
  • Guarantee of emergency medical expenses for hospital admission (which relieves you from having to pay out-of-pocket to obtain services). Note: You are responsible for all incurred charges and may be contacted by the Occupational Health department when TI receives the ISOS invoice, so you can file with insurance and pay your portion.
  • Worldwide emergency medical interventions/evacuations.
  • Transport of mortal remains.

Eligibility for these services includes:

  • All TIers and accompanying dependents on business travel away from home country
  • All expatriates and families
  • TIer and dependents on personal travel, if each is covered by TI Accidental Death & Dismemberment (AD&D) insurance.

Medical emergencies
When you are faced with a medical emergency while traveling away from your home country, to obtain immediate assistance, your first call should be to International SOS at 215-942-8226 (collect calls accepted) 24 hours a day, seven days a week. ISOS will arrange everything: direction to an appropriate health care provider, ambulance transportation, arranging hospital admission, monitoring your care, ensuring you are cared for.

Wallet reference cards
TravelWell / International SOS wallet cards are available for you to keep handy for quick reference. Visit the International SOS website to download your wallet card.

Visit the International SOS website for medical, travel, safety and cultural information, and wallet reference cards.

(TI member number ... 1CMA1047)



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  Web page revisions made June 2016.
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