TI HR Connect: 888-660-1411


Ayco's SurvivorSupport - Financial Counseling Service
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Ayco information sheet
Survivor Services Benefit

TI provides survivor support services for:
  • Active-status employees who experience the death of a spouse or domestic partner
  • Spouses/domestic partners of an active employee who dies
  • Other appropriate survivors such as dependents or executors dealing with estate disposition
Support services include assistance in processing applicable TI death-related benefits – such as life insurance, AD&D, pension and 401k – as well as financial counseling.

In the case of a death, the process is:
  1. The survivor contacts the TI Benefits Center through the toll-free HR Connect number, 888-660-1411, option 1.
  2. The TI Benefits Center engages the Fidelity Survivor Services unit.
  3. Fidelity will contact the survivor to initiate the processing of TI benefits.
  4. Fidelity will also introduce the survivor to Ayco Co., LP for financial counseling services. Once an information release is signed, Ayco will initiate one-on-one assistance.
For questions about this benefit, please contact the TI Benefits Center at 888-660-1411, option 1.






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